About Case Management
For both the individual and family, it's extremely tough to go down the road to recovery alone. However, VIP Recovery will constantly be by your side to provide guidance, hope, and support during this process. Our VIP Recovery team members are trained interventionists and certified case managers. Because so many parts of the individual's life are affected by harmful behaviors, it requires many resources from various outside agencies. Having a case manager makes it easier for the individual and their family or friends because we are the primary point of contact for all necessary resources, including all the treatment centers, rehabs, or detox centers. As interventionists and case managers, we assist individuals and their families throughout the planning and staging of an intervention, facilitating treatment, and reintegrating the family during recovery. To help the individual, our case managers have extensive knowledge about:
- Scientifically supported concepts and models related to managing substance use disorder, addiction, and mental health
- Different cultures, people with disabilities, or special needs
- Various insurance processes and paperwork
Case management allows us to carefully advocate for your loved one, monitor their recovery progress, and establish benchmarks for their success. VIP Recovery offers case management services throughout the United States.
""Debbie and Brandon (Wow, what a team) With their combined talents of strength, organizational skills, patience, kindness and passion; timeless efforts and persistence...when you thought that all was lost, they put it out to the universe to let the greater powers that be take charge..and take charge he did." - Michigan"- J.T. / Office Visit / Sep 26, 2019
""Debbie, words cannot express our gratitude for what you, Brandon, and the entire production staff has done for ...... and our family. Life truly is amazing, thru the power of prayer and the trust that we have in God he sent us you for help in one of our greatest times of need. We felt so powerless, and then somehow God sent you into our lives with a message of hope for our son, ........ I thought I was a strong guy until I met you, but I have truly met one of the strongest women I have ever met in my life. Thank God you took charge and forever changed the destiny of your son Brandon’s life. He is truly an incredible man to have overcome such odds and I know how much you love him and he loves you. Our prayers were truly answered this weekend as you took time away from your family to try and save our sons life and we will be forever grateful for that. Debbie you are a wonderful lady with a great message to the world that thru perseverance there is hope for everyone suffering from addiction. I have thru this process this weekend learned one more powerful lesson that was reinforced so strongly this weekend that the power of love is unstoppable, and always brings out the best in all of us. Love for one another has and will continue to be the greatest message of hope that we offer any one in a time of need. Thanks so much for your expression of love for our family. You were right I feel like I was hit by a Mack truck when I awoke this morning. I have been sitting at my desk this morning with my sunglasses on because my eyes look so bad. My door is closed and I have just been weeping from all that has happened. I feel relief, sadness, and happiness and have never felt like this before. I found myself this morning while unloading ....... golf bag, smelling his worn clothing, and I said to myself what is wrong with you. I look forward to the day I can smell him again in person because of your kindness. Debbie please don’t hesitate to call on me for anything that I can do for your organization, or your family I will be there for you just ask. May God richly bless you for the work that you are doing." B.P. - New Jersey"- B.P. / Office Visit / Sep 26, 2019
"I feel enormous respect for you Debbie and Brandon, and your work as specialists in the field of addiction and recovery. Your compassion and your expertise, to be calm in the eye of the storm, builds momentum. Together as a family you show what love is, and sometimes, love is courage. Brandon I'm glad you’re alive, and Debbie and Doug, I'm glad you took Brandon seriously and reached out to Dr. Phil. Brandon, I'm happy you are using you talents and dynamic personality to inspire and to lead others, especially for boys and men in our communities. As a mother against impaired driving and as a teacher, I wholeheartedly support your efforts. T. S. - California"- TS / Office Visit / Sep 26, 2019
""I just wanted to take a moment and thank both you and Brandon for all your help this past weekend. What you do is so amazing and I will be forever grateful for your help in getting my daughter the help she so desperately needed. Brandon is quite a remarkable man; he made a huge impact on my daughter! I still can't believe we were so fortunate to have you both with us this past weekend. From the way you just happened to pick up my sister's telephone call, to being available the weekend I was flying my family to ......, to getting ......on board - someone up there had a "hand" in all of this. .... Is not happy with me right now - she's angry because I pulled her away from her birthday and Christmas with the family. That's OK, I know it's not my daughter talking and at least I know by getting her to ...... now, she WILL be with me and the family next year." D.L. - Illinois"- DL / Office Visit / Sep 26, 2019
""Dear Debbie and Brandon, Please know how grateful our family is to have received your professional help for my brother. As you know, we as a family did not possess the tools necessary to effectively provide the support or roadmap he desperately needed to get onto the road toward recovery. Your ability to take an emotionally strained family, agonizing over the past and afraid of the future, and turn them into a group of people with purpose was impressive. Your knack with balancing sensitive family issues while treating people with dignity and respect is commendable. Your experience, organization, and passion made executing an effective intervention plan possible. Not only did our family leave the intervention feeling empowered that we can make a difference, but more importantly you were able to reach my brother and send him on his journey of recovery. "I can honestly say that after working with you I felt, 'now there goes two people who are on fire to change the world for the better.' Thank you for recognizing your gifts and talents and using them to help others. We appreciate all that you have done for us." S.H. - Arizona"- SH / Office Visit / Sep 26, 2019
During the initial discovery, we holistically assess the needs of your loved one and strategize a plan for the intervention. In this phase, we gather all the information needed to develop a case and set initial baselines for the individual. By looking at things, like behaviors, routines, environment, relationships, and family dynamics, we can start to formulate a plan that works best for the individual. Additionally, once we have a baseline, this will help us continue to monitor the treatment and recovery progress. Based on the initial research, we can determine the proper intervention model, including The Johnson Model of intervention, The ARISE Model of intervention, or The Systemic Model of intervention. Initial discovery is very important for planning the next steps to help your loved one seek treatment. We know that each case is personal and very sensitive. We will always maintain confidentiality and securely gather the information to protect the privacy of your loved one.
Staging An Intervention
After the initial discovery and once we have thoroughly assessed the individual's needs, the VIP Recovery starts to plan the intervention. In this phase, we pick the appropriate intervention model and determine the group members. For additional information on planning an intervention, please read our "Intervention Planning" page. Planning an intervention is one of the most important parts before staging it. We continue to document the process so we can make updates depending on the individual's needs. Finally, after the initial discovery phase and planning, we lead the intervention with family members, friends, bosses, or co-workers and the behaviorally or chemically dependent person. Once the person admits they have a problem, the intervention will stop and move into the treatment phase. Throughout this process, we will take careful notes to continue helping the individual.
Treatment and Recovery
Case managers help greatly when it comes to managing treatment and recovery processes. Generally, substance use disorder, addiction, and mental illness cases are complex and require long-term assistance. Throughout treatment and recovery, people often need multiple healthcare services or community-centered resources to help the individual reach sobriety. To make it easier for the person and to help them succeed, case managers organize logistics and provide guidance for navigating between behavioral and mental health services. A VIP Recovery case manager can also create treatment plans, which might include:
- Enrolling a patient in a detox program
- Admitting a person to residential inpatient care or a hospital
- Coordinating long-term outpatient treatment
- Organizing counseling, mental health, or family therapy appointments
- Finding transitional/sober housing for the individual
- Planning for care and follow-up after treatment
Sometimes, parents with severe substance use disorder, addiction, or mental health problems might not be able to maintain custody of their child. If this happens, their child might be placed in foster care or with the next of kin. After seeking treatment and maintaining sobriety for a while, parents may be able to obtain custody of their child. A case manager at VIP Recovery can help coordinate this process. Additionally, in other cases that use The Systemic Model or The ARISE Model of intervention, family reintegration is important once the person has reached that level of treatment. During this time, family members will start meeting with their loved ones to develop open communication techniques, create healthy habits, and start to rebuilding relationships. VIP Recovery case managers are always compassionate and understanding of each situation.
Support Every Step Of The Way
A good, strong support system can help your loved one recover. We are honored that you are considering our services and potentially entrusting us with your loved one. A VIP Recovery case manager can be critical to maintaining success because of the longevity and complexity of each individual's case. From staging an intervention to helping someone become reintegrated with their child, we will always provide patient-centered care and compassion for each case. Please call us for additional information about case management and how it can help your loved one. Our VIP Recovery case managers will travel nationwide to help you and your loved one.